Our goal is for every customer to be completely satisfied with their purchase. If your lamp arrives damaged or faulty, please contact us within 14 days of delivery . We will work with you to provide a replacement or a full refund based on your preference.
TERMS FOR REFUNDS
The item must be returned in its original packaging and unused
Proof of purchase (order number, receipt) is required
Refunds are only given for items that are damaged or faulty
Refunds are only given for items that have been damaged on arrival, we reserve the right to refuse refunds caused after delivery
Please note: we do not accept returns for change of minds or for items that is not faulty or damaged
how long does shipping take
fast and reliable shipping: Our lamps will be shining in your room in roughly 1-2 weeks. Please note some European countries may take a little longer
How do I control the lamp?
Easily adjust your lamp with the remote included, you can change colors, control the brightness or set the perfect vibe for any room in seconds!
How many colors come with the lamp
Our lamps come with 16 different colors you can choose from with your remote.